Wednesday, March 17, 2010

eBay Responds

We told you yesterday about a lawsuit filed against eBay Ebay by a deaf woman in Missouri. Now the online company is responding. In a statement just released, eBay says in a statement that it belives its polices are "consistent with the Americans with Disabilities Act and related laws" and that it "strives to equally serve all of our users in an appropriate, lawful and responsible manner."

The lawsuit says eBay could easily solve the problem of communicating with deaf users by using CAPTCHAs (Completely Automated Public Turing test to tell Computers and Humans Apart) for verification. Her lawyer says the software is "easy and inexpensive to implement"."